Cancellation Policy
Attended Services
Please read carefully before booking your trip.
Once you make payment, you are booked. The date and time is reserved for you. Our crew and staff work extremely hard to ensure your short time with us exceed your expectations providing a beautiful celebration of life. It is for this reason that we start the planning process immediately following your reservation and have a strict cancellation policy. We understand your family may be traveling long distances to see us, so please be sure before you book.
Cancellations Made By Client
All cancellations must be made at least 45 days in advance. Once within 45 days, there are no refunds. No exceptions. No-shows are also non-refundable. Cancellations made 45 days prior to your trip date will receive a full refund.
Cancellations Made by Sea Burials, LLC
Sea Burials, LLC reserves the right to cancel your trip at any time and for any reason. Circumstances out of our control, such as mechanical failures or illness within the crew, are some of the circumstances. Upon the extremely rare instance that we cancel your trip, you will receive a full refund immediately. Sea Burials, LLC is not responsible for any expenses you have incurred to plan your trip including airline tickets, car rentals, hotel reservations, or any miscellaneous travel expenses.
Strict Non-Cancellable Conditions
**WE DO NOT CANCEL or RESCHEDULE DUE TO RAIN (RAIN IS NOT CONSIDERED UNSAFE WEATHER)** Sea Burials, LLC makes the final decision on all weather. Rain, scattered showers, and overcast conditions are not cancellable conditions. The majority of our boats offer protection from inclement weather. Again, our captains will make the final decision on all weather at the time of your ceremony. Please note that the conditions change by the hour in South Florida and we watch the weather very closely.Hazardous Weather Conditions
In the event of hazardous conditions at the time of your departure, we will reschedule your excursion to a new date. Named tropical storms in the area are an example.
Refund Fees
ALL refunds incur a 10% processing fee plus a merchant fee. Again, please be sure before you book.
Now that you understand our cancellation policy, trust that you are in good hands and we treat your family as our family.